Expert Care for Complex Chronic Illness
You have been told your results are normal. We know that is not the whole story.
Mend gives you direct access to experienced doctors with genuine expertise in MCAS, POTS, hEDS, Long Covid, and dysautonomia. Book a consultation, access clinician-reviewed prescriptions, and manage everything in your secure patient dashboard.
Free to create. No commitment required. Access consultations, medications, and your clinical documents in one place.
390,000+
TikTok followers
45,000+
Newsletter subscribers
250,000+
Facebook community
150,000+
Instagram followers
Hundreds of thousands of patients with complex chronic illness follow Dr Ahmed because he explains what most doctors do not. Now you can access his clinical expertise directly.
If any of this sounds familiar, you are in the right place.
You have spent years being told nothing is wrong.
Your tests come back normal. Your GP has no answers. You have been referred to multiple specialists who each focus on one part of the picture without connecting it to everything else. You know something is wrong but you cannot get anyone to take it seriously.
Your symptoms cross multiple systems and nothing adds up.
Fatigue, pain, brain fog, gut problems, skin reactions, palpitations, breathlessness. Different doctors, different departments, different assessments that do not quite fit. What you are experiencing is real and it is connected. It just requires a clinician who understands how.
You have done your own research and you recognise your symptoms.
You have read about MCAS, POTS, hEDS, or Long Covid. You recognise yourself in what you have read. But getting that recognised by a clinician who can actually help you manage it has been another matter entirely.
This is what Mend was built for.
Create Your Free AccountEverything You Need in One Platform
Mend is a clinical platform for complex chronic illness. From your first consultation to your ongoing prescriptions, everything is managed in your secure patient dashboard.
Expert Consultations
Book a virtual consultation with a GMC registered doctor with extensive experience in MCAS, POTS, hEDS, Long Covid, and dysautonomia. No GP referral needed.
Book a ConsultationClinician-Reviewed Prescriptions
Access clinician-reviewed prescriptions for complex chronic illness including low dose naltrexone and ketotifen, compounded by our UK based pharmacy partner with no unnecessary fillers or binders.
Explore MedicationsClinical Membership
Monthly clinical oversight, ongoing prescribing, monthly check-ins, three-monthly detailed reviews, and non-urgent email support. Everything included at £149 per month, subject to assessment and approval.
Learn About MembershipWorldwide Opinion Service
Submit your health data and receive a detailed written clinical opinion within seven days, available to patients anywhere in the world.
Learn MoreConditions We Have Extensive Experience In
Our doctors have deep clinical experience in the conditions that are most frequently missed, misdiagnosed, or inadequately managed in standard healthcare settings.
MCAS
Mast Cell Activation Syndrome
An immune system condition in which mast cells become overactive and release inflammatory mediators in response to triggers that would not normally cause a reaction. Associated with widespread symptoms across multiple body systems.
Learn MoreLong Covid
Post-COVID Syndrome
Persistent symptoms following Covid-19 infection that continue for weeks, months, or years after the initial illness. Associated with fatigue, brain fog, breathlessness, pain, and autonomic dysfunction in many patients.
Learn MorePOTS & Dysautonomia
Autonomic Nervous System Disorders
Conditions affecting the autonomic nervous system, which regulates heart rate, blood pressure, digestion, and many other automatic body functions. Associated with dizziness, palpitations, fatigue, and exercise intolerance.
Learn MorehEDS
Hypermobile Ehlers-Danlos Syndrome
A connective tissue disorder characterised by hypermobility, joint instability, widespread pain, and a high degree of overlap with MCAS and dysautonomia. Frequently underdiagnosed and inadequately managed.
Learn MoreME/CFS
Myalgic Encephalomyelitis
Complex conditions characterised by profound fatigue, post-exertional malaise, cognitive difficulties, and widespread symptoms that are worsened by activity.
Learn MoreFibromyalgia
Chronic Widespread Pain
A condition characterised by widespread musculoskeletal pain, fatigue, sleep disturbance, and cognitive symptoms. Frequently co-occurring with MCAS, hEDS, and dysautonomia in complex chronic illness presentations.
Learn MoreYour Journey with Mend
From your first visit to ongoing care, Mend is built to support you at every stage.
Create Your Free Account
Start by creating your free Mend account in under two minutes. No payment details needed. Your account is your central hub for consultations, documents, prescriptions, and wellness tracking. Everything in one secure place.
Book a Consultation or Submit for an Opinion
Book a virtual consultation with one of our experienced doctors directly from your dashboard. Or if you are outside the UK or want a written clinical assessment first, submit your health data for our Worldwide Opinion Service.
Receive Your Assessment and Plan
Your doctor provides a personalised clinical assessment and management plan. Your consultation letter and all clinical documents are uploaded to your dashboard immediately after your appointment and accessible whenever you need them.
Ongoing Care Through Membership
For patients who need ongoing clinical oversight and prescription access, our Clinical Membership provides monthly check-ins, three-monthly detailed reviews, ongoing prescribing, and non-urgent email support, all managed within your dashboard.
Ready to get started?
Create Your Free AccountOngoing care
The Mend Membership
After your consultation, there is no need to worry about ongoing care. Membership gives you continued access to prescriptions, reduced follow-up consultations, and our secure clinical messaging service.
Cancel anytime. More services added as the clinic grows.
Ongoing access to prescriptions
Your prescriptions continue without rebooking a full consultation each time.
Secure clinical messaging
Message our doctor and pharmacist directly, end-to-end encrypted.
Reduced follow-up consultation fees
Discounted follow-up consultations for as long as your membership is active.
The membership is there for ongoing support and is priced at —. It includes access to your prescriptions, access to the clinical messaging service, and reduced consultation fees. There will be more services added as the clinic grows.
This clinical membership is separate from the medication membership, which covers the supply, compounding and delivery of prescribed treatments.
Your clinician
Founded by a GP Who Has Seen What Patients Go Through
Dr Asif Ahmed is a GMC registered GP with extensive clinical experience in mast cell activation syndrome, POTS, hypermobile EDS, Long Covid, and dysautonomia.
He built Mend because he saw, repeatedly, what happens when patients with these conditions try to navigate a healthcare system that does not have the right framework to understand them. Normal test results. Dismissed symptoms. Years of referrals that go nowhere.
Mend exists to change that. To give patients with complex chronic illness direct access to a clinician who understands the connections between their symptoms, has the clinical knowledge to assess them properly, and can build a management plan that actually reflects their presentation.
Over 390,000 people follow Dr Ahmed on TikTok because he explains these conditions in a way that makes patients feel seen for the first time. Now they can access his clinical expertise directly.
Your care team
Meet the team
Dr Asif Ahmed
GP & Founder
GMC registered GP with extensive experience in MCAS, POTS, hEDS, Long Covid and dysautonomia.
Clinical Pharmacy Team
Prescribing & Dispensing
Reviews and dispenses prescriptions, and answers your medication questions through secure messaging.
Patient Support Team
Admin & Care Coordination
Helps you with bookings, documents and day-to-day questions about your care at Mend.
Our clinical team is growing — more clinicians are joining Mend as the clinic expands.
GMC Registered
All clinical services provided by GMC registered physicians
CQC Registered
Regulated by the Care Quality Commission under Instant GP Limited
390,000+ Followers
Trusted by hundreds of thousands of patients across social media
45,000+ Subscribers
Dr Ahmed's newsletter on complex chronic illness
Frequently asked questions
We specialise in complex chronic conditions including MCAS, Fibromyalgia, Long COVID, POTS and ME/CFS, alongside related dysautonomia and post-viral illness.
No referral is needed. You can book a consultation with Mend directly and we'll request any relevant records with your consent.
Yes. Mend is regulated by the Care Quality Commission (CQC) and operates under Instant GP Limited.
We offer expert video consultations, a Worldwide Opinion Service (a written medical opinion delivered as a PDF report), and prescription medications for chronic conditions — all through our secure patient portal.
There are no waiting lists. Consultations are usually available within a few days, and many approved prescriptions can begin within one working day.
Yes. All patient data is encrypted with AES-256 at rest and TLS 1.3 in transit. We use AWS infrastructure in London (eu-west-2) and are fully UK GDPR compliant.
We can only form a full patient–doctor relationship with patients we are able to prescribe for, which means patients within the UK. If you are outside the UK, you are very welcome to use our Worldwide Clinical Opinion Service — a detailed written medical opinion delivered to your secure patient portal.
Ready to get the expert care you have been looking for?
Create your free Mend account in under two minutes. Access consultations, medications, and your clinical documents in one secure place.
Create Your Free AccountMend Clinic provides private medical services. Our services do not replace NHS care.
Mend Clinic provides private medical services. Our services do not replace NHS care.